La Jetée édition recognizes and respects the privacy of users who visit www.lajetee-edition.com (the “Site”) and has created this Privacy Policy to demonstrate our commitment to your privacy. By accessing this Site or otherwise using La Jetée édtion’s services, you are accepting the practices described in this Privacy Policy
We collect and use information about you where we reasonably believe it will help us administer our Site or provide products, services or other opportunities to you. The types of information we collect, retain and use include the following:
a) Personally Identifiable Information: You are not required to register in order to access our Site. However, we collect personal information, such as your name, address, telephone number, email address, and payments details that you actively provided to use when you register, communicate, or transact business with our Site. We may use the information to notify you of products, services, promotions, contests, and changes to our web site, or other matters that we believe might interest you as our visitor. You may inform us if you do not wish for us to use that information to contact you again in the future. You may tell us not to by sending an email to contact@lajetee-edition.com and we will honor your request.
We may share your personal information selected third parties such as business partners, vendors and sub-contractors who enable us to operate the Sites or to provide you with a product or service.
b) Site Use Information: Some of our pages may use “cookies”. A cookie is a packet of information that our site sends to your browser, which may then store it on your computer. This and similar technology helps our web site to automatically gather information such as the number and frequency of visitors. We use this information to find out, among other things, what parts of our site that users find most useful or appealing. We may provide this information to outside parties, but if we do, the information will not include any personally identifying information.
This Site is not directed toward children under 16 years of age nor does La Jetée édition knowingly attempt to solicit or collect any information from children under 16 years of age.
This site contains links to other web sites. We are not responsible for the privacy practices or the content of such web sites.
We may change our privacy policy from time to time. We will post any changes here so that you will always know what information we gather and how we use it.
Questions regarding our privacy policy should be directed to contact@lajetee-edition.com or via regular mail to:
La Jetée éditions chez Siegfried Chevignon
5 avenue du Docteur Terver
69130 Ecully
France
DOWNLOAD INFORMATION
How do I download the mp3s once I’ve purchased them?
Just log in to your La Jetée éditions store account (via the handy “my accnt” button in the menu) and you’ll find the mp3s/flac available under “My Downloadable Products.”
What is the quality of the files?
The downloads are MP3 format at 320kbps, FLAC are 16-bit, WAV are 24-bit.
Can I get my files any time?
Yes. You can collect your files immediately after completing the checkout process by following the link to the download area, or you can use the link in the email we send you to access the download area at another time. However it is possible that at times of very heavy demand or in case of exceptional technical problems you may be requested NOT to collect your file(s) immediately.
My files don’t play properly, or don’t play to the end. What do I do?
Keep trying! If you didn’t experience any error messages during download, then your files should be fine, and any playback problems will be to do with your own player. Check the file size on your player, and compare them with the file sizes given on the website. If they match, then the songs have downloaded properly and there is probably a problem with your player. If you still have problems, contact us and we will try to help you.
Can I download multiple copies of my purchased songs?
You can download a second copy of the files to a second computer/storage device OF YOURS. We guarantee that a second copy will be available to you for up to thirty days after the date of purchase.
Will these downloads work with my iPod?
Yes – we use the MP3 format which is compatible with the iPod as well as just about every portable digital music player that we can imagine.
Is downloading this music legal?
Yes. Unlike downloading mp3s from Peer-to-Peer networks, all tracks sold through this website are 100% legal and the artists and songwriters receive royalties for every sale, by buying from us you are helping to support the artists and songwriters.
How long does it take to download a track?
Downloading the average MP3 on a broadband connection should take you less than 1 minute. If you are on a dial-up connection, expect this download to take a few minutes.
SHIPPING INFORMATION
Delivery time
When we have the items that make up your order in stock, it is dispatched quickly. If you have pre-ordered an item it will ship to arrive at or around the release date. If you are ordering items along with a pre-order all items will ship together, you should place two orders if you would like the currently available releases immediately shipped. All USPS delivery times are estimates and are not guarantees, we do not offer shipping refunds if the package is not delivered within the estimated window.
Sending The Order
As you browse or search the site, add the items you want to the shopping basket. When you are ready to buy, press the checkout button, and then fill in the order form with your full name, email address, street address, and credit card details. You will receive an order confirmation once your order has been accepted, and can expect your order to ship on the business day following the day your order was placed. In the case of orders with multiple items, the order will be shipped when all items are available. So if you preorder one album, and order another currently available album as well, the order won’t be shipped until the preordered album becomes available.
Cancellations
If you want to cancel your order, please tell us as soon as possible. We cannot guarantee always to be able to cancel items from an order – if your order has already been sent out, we won’t be able stop it. This means that, generally, the only chance to cancel arises when we are waiting for products that are out of stock. Cancellation requests must be sent by email, quoting your order number, to contact@lajetee-edition.com
Shipping Information
You can select from a variety of shipping and delivery methods and check their prices using the postage calculator in your shopping basket.
You can also choose to give us a third party delivery address, so you can send your order as a gift.
Please note: If you’re shipping in the US make sure you don’t give us a PO Box address unless shipping USPS, as these deliveries will not be possible with UPS.
We are not responsible for orders shipped to invalid or incorrect addresses. Please notify us as soon as possible if you’ve made a mistake and we will attempt to update the shipping information.
Guarantees
All items are guaranteed to be brand new and they should reach you in perfect condition. CD cases do occasionally get cracked in the post, and we will send replacements if this happens. We will only replace items that are defective, or sent in error.
This is subject to the buyer notifying the company within five working days of receipt of the goods and giving a description of the damage / defect. Do not send anything back without our permission. Please report faulty items by email to La Jetée édition mail order (contact@lajetee-edition.com ) – we will send you return instructions.
PAYMENT INFO
Credit cards are charged at the time of purchased but orders may be cancelled up until an order is shipped.
PRIVACY STATEMENT
This web store is run by La Jetée édtions.
the website host :
The host of the lajetee-edition.com is the 1&1 Ionos Company, whose head office is located at 7, place de la gare, BP 70109 57201 Sarreguines Cedex.
Prices
Prices quoted on this web store are subject to change over time, although once the item has been placed into your shopping cart, the price will not change.
Stock
We only sell brand new CDs, LPs,Videos, Books, Publishing, not used items. Most items we carry in stock and can be dispatched quickly. Items which are not in the building when we receive your order can take up to 10 days to be ready for dispatch.
Secure Web Order
We can only accept Paypal.